Frequently Asked Questions – Metro Deck & Patio Care
At
Metro Deck & Patio Care, we want our customers to feel informed and confident when choosing us for their outdoor maintenance needs. Below you’ll find answers to the most common questions we receive about our services, pricing, and process. If you don’t see your question here, please reach out—we’re always happy to help.
General Questions
How long has Metro Deck & Patio Care been in business?
We’ve been serving homeowners in Des Moines, IA, and surrounding areas for over 20 years. Our longevity comes from our commitment to craftsmanship, reliability, and customer satisfaction.
Do you provide free estimates?
Yes. We offer free consultations and detailed estimates for all projects. This allows us to evaluate your surfaces, recommend the best solutions, and provide transparent pricing with no hidden fees.
Are you licensed and insured?
Absolutely. Metro Deck & Patio Care is a licensed and insured contractor, and all our work is performed by skilled service professionals for your peace of mind.
Deck Care Questions
How often should I stain my deck?
Most decks should be stained every 2–3 years, depending on sun exposure, weather conditions, and foot traffic. Our team can inspect your deck and let you know the ideal maintenance schedule.
What’s the difference between staining and sealing?
- Staining enhances the color and beauty of the wood while adding a layer of protection against fading.
- Sealing creates a barrier against moisture, preventing cracking, warping, and mold growth.
For maximum protection, we often recommend a
combined stain-and-seal service.
Can you restore an old, weathered deck?
Yes. Our deck and wood restoration services are designed to bring life back to aging surfaces. We clean, sand, repair, and refinish boards to improve both strength and appearance.
Fence Restoration Questions
What does fence restoration include?
Our fence restoration process typically includes:
- Deep cleaning to remove dirt and mildew
- Repairs to damaged boards
- Staining or sealing to protect against sun and rain
This service improves both curb appeal and the durability of your fence.
Do you work on all fence types?
We primarily restore
wood fences but can also power wash and clean other materials. If you’re not sure, give us a call and we’ll evaluate your project.
Power Washing Questions
Can power washing damage wood or siding?
When done incorrectly, yes—but our team uses calibrated equipment and safe techniques to avoid damage. We adjust pressure levels for each surface, ensuring a thorough clean without harming your property.
What surfaces can you power wash?
We clean a wide variety of surfaces, including:
- Decks and patios
- Driveways and sidewalks
- Siding and brick
- Outdoor furniture
- Walkways and pool decks
Service Area & Scheduling
What areas do you serve?
We proudly serve: Des Moines, West Des Moines, Ankeny, Waukee, Indianola, Clive, Pleasant Hill, Altoona, Johnston, Adel, Bondurant, and Winterset.
How do I schedule a service?
Simply call or text us at (515) 971-8616 or email chad.rwhitaker@gmail.com. We’ll arrange a convenient time to visit your property, provide an estimate, and schedule your project.
Protecting Your Outdoor Spaces
At Metro Deck & Patio Care, our goal is not just to clean and restore surfaces—it’s to help homeowners protect their investments and enjoy their outdoor living areas for years to come. From routine maintenance to full-scale restoration, our services are tailored to your needs.
Have more questions? Call or text (515) 971-8616 or email chad.rwhitaker@gmail.com today for answers and to schedule your free estimate.